Always free, with a prepaid label
Start your free return or exchange
Free returns and exchanges within 30 days of delivery in the continental U.S. Outlet items are final sale and can be returned for store credit only.
- Find your order below
- Choose a return or exchange
- Print your free label and drop it off
Our policy
Good to know
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30 days
Return within 30 days of delivery. Gifts bought October 1 through December 31 can be returned until January 31.
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Unworn and unwashed
Items must be returned unused, unwashed and in saleable condition, folded as close to the original packaging as possible.
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Outlet items
Outlet items are final sale and may be returned for store credit only.
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Refunds
Refunds go back to your original payment method within 10 business days of approval.
Return questions
How long do I have to return an item?
30 days from delivery. Gifts bought October 1 through December 31 can be returned until January 31.
Are returns and exchanges free?
Yes, in the continental U.S. Every return and exchange comes with a prepaid label.
What condition do returned items need to be in?
Items must be unused, unwashed and in saleable condition, folded as close to the original packaging as possible.
Can I return outlet items?
Outlet items are final sale and may be returned for store credit only.
When will I get my refund?
Refunds go back to your original payment method within 10 business days of approval.
How do I start a return or exchange?
Find your order in the return portal at the top of this page, choose a return or exchange, then print your free label and drop off the package.
Need help with a return?
Call 866-499-8498, Monday to Friday, 9am to 5pm ET, or email [email protected].